He picks up at 11pm.
Even for the dripping faucet.
Simon answers all your tenants by text, call and email. He triages, qualifies, redirects. You sleep. He handles it.
Plugged into your ecosystem.
You have 100+ doors. Here is your typical Tuesday night.
A tenant texts: the kitchen faucet has been leaking since this morning.
Another asks for their Relevé 31 (tax slip) for their tax return.
Incoming call: water damage on the 3rd floor. Urgent.
9 times out of 10, it's something trivial that could have waited until morning. But the 1 in 10 that's truly critical, you can't afford to miss it. So you pick up every single time.
What Simon does while you sleep.
Answers on all your channels at once
Text, incoming calls, email: present everywhere, 24/7. Your tenants always get an answer.
Handles maintenance requests
He qualifies the request, creates the service request, dispatches the right vendor and sends you a summary.
Triages emergencies in real time
Water damage = immediate alert. Dripping faucet = service request for the next morning.
Answers recurring questions
Relevé 31 (tax slip), end of lease, parking: Simon knows the answers.
Experience Simon live.
Leave your number and Simon will call you back in a few seconds, exactly the way he would for one of your tenants.
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Watch Simon handle a call in the middle of the night.
Water damage, 11pm, zero human intervention: Simon takes care of everything.
What it actually changes.
What they say.
“A manager with 320 doors in the Laurentians used to get tenant texts all weekend long. Since Simon, he only steps in for the real emergencies.”
“A manager with 480 units in Montérégie used to spend 6-7 hours a week handling communications. Those hours now go into strategy and cost control.”
“Before, water damage at night was on me. Now Simon classifies it, creates the service request, contacts the plumber. I just get a summary the next morning.”
Built for Quebec.
Not a translated American solution. An AI trained on the local context, provincial laws, and the French spoken here.
Speaks like your tenants
Quebec accent, local expressions, a familiar voice. Not a translated American robot.
Knows the legal framework
TAL, renewal notices, legal deadlines: Simon doesn't get the obligations wrong.
Never annoyed. Never tired.
Just as professional at 2am as at 9am, no exceptions.
Integrates with your existing tools
Monday, Gmail, Outlook, Calendly, Airtable, Twilio, WhatsApp, Messenger.
Compliant with Quebec's Law 25
Consent, transparency and respect for Quebec's data protection rules.
Your questions.
Does Simon make the right decisions in an emergency?
Simon follows your escalation rules to the letter. You define what counts as an emergency (water damage, heating failure, etc.) and Simon alerts you immediately in those cases. For everything else, he handles it and sends you a summary.
Will my tenants know they're talking to a bot?
Simon introduces himself as the assistant of your management team. He communicates naturally, and doesn't try to pass for human. Most tenants appreciate getting a quick answer, no matter who gives it.
Does Simon work if I have several buildings in different cities?
Absolutely. We configure Simon for each building with its own rules, vendors, contacts and protocols. He knows exactly what to answer based on the address of the tenant contacting him.
How long until Simon is up and running?
Simon is operational in 4 to 6 weeks, because we tailor him to your company's processes and tools. We take care of everything: setup, integrations, scenario testing. You don't need any technical skills.
Calculator
How many hours a week do you give away for free to your tenants?
Assumptions: 0.9 request/door/month, 8 min per request, 80% resolved by Simon.
Your next weekend with no tenant calls: it starts here.
We look together at whether Simon makes sense for your structure. No sales pitch, no pressure. A real conversation.
Book my discovery call